Easy Ways to File Your Travel Insurance Claim

IFFCO Tokio has made it very simple for the policyholders to claim in either of the following ways:

Cashless Claims

A cashless claim can be made during emergencies like hospitalization or when medical treatment is required. In order to avail of this facility, the policyholder should inform the insurer and file a claim.

Once the claim is filed and approved, the medical bills will be settled by the insurer. This way, the policyholder need not worry about footing the bill when discharged from the hospital.

For making a cashless claim across the world, you may contact IFFCO Tokio’s Third Party Assistance partner.

Third-Party Assistance details

IFFCO Tokio offers you worldwide 24-hour assistance to you during your overseas travel through its partner Paramount Healthcare Management Pvt. Ltd.

Contact details:

Paramount Healthcare Management Pvt. Ltd., Travel Health Dept.

Elite Auto House, 1st Floor, 54-A, M.Vasanji Road,

Chakala, Andheri (E), Mumbai- 400093

Tel: 00 91 22 40004216 / 40004219

Toll-Free: 1 866 978 5205 (within the USA)

Fax: 00 91 22 67021259 / 260

E-Mail: travelhealth@phmglobal.com

Also, the Helpline number of IFFCO-Tokio General Insurance is 0091 22 67515551

Besides the above, you can call the following toll free numbers in different countries in case you are in any of them

Toll-Free Lines

 

Originating

 

Country

Access Code International (+)

UIFN number

Australia

11

800-80008400

Austria

0

800-80008400

Belgium

0

800-80008400

China

0

800-80008400

Denmark

0

800-80008400

Finland

990

800-80008400

France

0

800-80008400

Germany

0

800-80008400

Hong Kong

1

800-80008400

Hungary

0

800-80008400

Ireland

0

800-80008400

Israel

14

800-80008400

Italy

0

800-80008400

Japan

001-010

800-80008400

S.Korea

1

800-80008400

S.Korea

2

800-80008400

Malaysia

0

800-80008400

Netherlands

0

800-80008400

New Zealand

0

800-80008400

Norway

0

800-80008400

Philippines

0

800-80008400

Portugal

0

800-80008400

Singapore

1

800-80008400

Spain

0

800-80008400

Sweden

0

800-80008400

Switzerland

0

800-80008400

Thailand

1

800-80008400

UK

0

800-80008400


For dialing a UIFN number you need to dial the international access code of the country of origin + UIFN number. For example, if the UIFN number is 800 80008400, then dial the international access code + 800 8000 8400.

For e.g.: The international access code for the UK is 00, so it will be dialed as 00 800 8000 8400 from the UK.

Reimbursement Claims

Another common claims process is the reimbursement claims process, wherein you can pay out of their pocket and then file a claim for reimbursement. If the conditions are met and all the documents are in order, then the insurer will reimburse the amount spent by you.

However, you must keep the originals and copies of all the expenses incurred in the forms of bills and receipts. These documents will be verified and then the claim will be settled.