Claims Feedback

With 92% claim settlement ratio IFFCO- Tokio is rated as one of the industry leaders in fair settlement of claims. We shall request you to please give us your Suggestions and Feedback you might have for us. It is valuable to us in developing our services further.

What insurance policy/policies do you have with IFFCO – Tokio General Insurance?

Was the Surveyor Deputed in the timeline committed by us?

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Identify yourself by providing either of the following i.e. Claims #, Policy # or Cover note #*

Were you satisfied with the length of time we took to complete the survey?

Were you treated in a courteous and professional manner?

Were you satisfied with the speed and efficiency of our service? *

Do you feel that we could have provided more information at the point of claim intimation for better clarity of the process?

How do you rate the our claims settlement process? *

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