Register A Claim

At the time of an unforeseen event when you need immediate assistance and support without being burdened by unnecessary delays and long-winded procedures, we are there at your service to make things infinitely easy through our Claim Registration options.

Claim Intimation Options


Motor Claim Intimation

Click here to register a claim

Health Claim Intimation

Please download our IFFCO Tokio Customer App by clicking below mentioned link to intimate your health claim.


Please follow below steps:

  • Visit your device's app store (Apple App Store or Google Play Store)
  • In the search bar, type 'IFFCO Tokio Customer App' and hit 'Search.'
  • Press the 'Download' or 'Install' button to initiate the installation process.
  • Once the app is installed, open it and follow the simple on-screen instructions to set up your account.
  • Our customer App gives policyholders an option to renew the policy online.

Call Center

Our experienced Claims Service Representative (CSR) shall make the process of claim intimation fast and smooth for you. Please feel free to call us on the nos. mentioned below round the 365 days.

Tolled No. 1800-103-5499, 0124- 4285499

Walk in

Shall you wish to intimate your claim in person, please feel free to visit your policy issuing Branch Mon- Fri 09:30 AM to 06:00 PM (Except for National Holidays). Please refer to our Branch Locator for information on our Branch Locations.


In our endeavor to take customer service at newer heights, we now bring claim Intimation at your fingertips. Please SMS “CLAIM” to 56161 and one of our Claims representatives will get in touch with you in 4 Working Hours.
* Note: Please have all the details pertaining to Loss description, Cause, Workshop/Hospital details, etc. at the time of the call


You may send us an email at "" with policy & mobile number and after receiving your email our support team will coordinate with you to register your claim.