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            • Claim Process of General Insurance

              General insurance policies or non-life insurance plans are taken to secure cars, bikes, property, etc. The claim settlement process is a service that is very important to the policyholder as well as the insurer. Claim settlement in general insurance can make the policyholder stay with the insurer. It is a process where the policyholder claims financial support from the insurer. Claim Settlement in general insurance is offered only after the due process gets completed. The insurance companies need to offer an easy settlement process because they want to stay ahead in the market.

              Every policyholder wants to receive the claim amount easily, which is why insurance companies want to offer the most efficient claim service to its customers.

              Here is a normal claim process for all General Insurance Products

              • The policyholder must make the insurer aware of the damage or loss.

              • The insurer assign the surveyor, who verify the damage/hospitalization and share details with the insurance company.

              • Claim is settled on priority.

              Claim Hassle Free

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              Let’s check the claim process for different general insurance products

              Car Insurance Claims

              There are 2 ways in which you can make claims on your car insurance. You can either go for a cashless claim settlement or opt for reimbursement on your claim. One thing to be note here is in both types of claims; the damage must be surveyed by the insurer before starting the repair work.

               Let us take a look at how each one works:

              Cashless Car Insurance - For opting for cashless car insurance, policyholder need to file cashless car insurance via taking their damaged car to a network garage.  Claim amount would be directly settled between insurance company and garage.

              Car insurance Reimbursement Claim - If you take the car to a non-network garage for repairing, then you have to settle the bill directly with garage. However, the money will be reimbursed to policyholder when they make a claim with bills.

              Two Wheeler Insurance Claims –

              Kindly note that process for claim for two wheeler insurance remain the same as of car insurance. You can either opt for cashless claim settlement via a network garage or go for reimbursement model for settling two wheeler insurance claim. 

              Health Insurance Claims

              Health insurance claims can also be settle in two ways via cashless mode or via reimbursement. Lets check each of them  - 

              Cashless health insurance claim – You just have to visit one of our network hospital and we will settle bills directly with the hospital.   

              Health insurance Reimbursement Claim – In case you are admitted to a non-network hospital, then you have to settle the bills directly with hospital and will reimburse the money when you submit the bills. 

              Home Insurance Claims

              A home insurance policy cover your home or household products that can be transported. To make a claim against the home insurance, the policyholder must make the insurer aware of the damage to the property. The insurer will survey the damage to the property, and the reimbursement will take place after that.

              Travel Insurance Claim

              A travel insurance claim can help the policyholder receive financial assistance for events such as personal accident, illness. loss of baggage etc. However, the claim process might be different from type of claim for e.g. for any health related claim, you can opt for cashless or reimbursement model, while in case of claim related to loss of baggage, only reimbursement can be done.

              A policyholder can get benefits such as cashless and reimbursement facilities with insurance. The process of claiming it is easy too. A policyholder doesn’t have to hassle much in order to get the financial help they need. Be it a health or property or a car, securing them is important. If they meet with damage, then repairing it will become easy with the financial help that the insurer offers. 

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              Advisory For Policyholders
              Please do not share any personal, sensitive information such as Passwords, OTP, Credit/Debit Carddetails, etc. to unknown individuals or sources. We urge you to contact us if someone posing to be from IFFCO Tokio General Insurance requests you to share this information with them.

              Beware Of Spurious Phone Calls And Fictitious/Fraudulent Offers.
              IRDAI or its officials do not involve in activities like selling insurance policies, announcing bonus or investment of premium. Public receiving such phone calls are requested to lodge a police complaint.

              Insurance is the subject matter of solicitation. T&C apply.
              For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale.
              IRDAI registration number: 106, dated 4-12-2000, CIN: U74899DL2000PLC107621
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