Whom I should approach in case of a complaint?

Contact your lender in case of a complaint. They usually take 15 days to resolve your complaint.

At IFFCO-Tokio, we strive to work towards achieving maximum customer satisfaction. In order to do that, we make sure to stay committed to helping our customers at all times. You can call us on our toll-free number 1800-103-5499 which is available 8:00 AM to 10:00 PM for any complaints or feedback. You can also write to us at support@iffcotokio.co.in.