What is the procedure to register a new claim?

We understand that at the time of an unforeseen event, the last thing you need is to be burdened by long-winded procedures and delays. This is why we have made making a claim really simple. Take a look at our Claim Registration Options:

Call center

You can call on our toll-free number: 1800-103-5499. You will get connected with our Claims Service Representative who will guide you for a smooth claims intimation process.


You can simply visit our website where you can register your claim using your car insurance policy.

Walk in

You can always walk in to the branch that issued your car insurance policy for you and intimate your claim in person. You can visit the branch anytime between Monday – Friday 09:30 AM to 06:00 PM (Except for National Holidays).


You can also intimate us about your claim via email. This makes it very convenient for the policyholder as they can make a claim at a time of their convenience.


All you need to do is SMS “CLAIM” to this number: 56161. Our claims representative will get in touch with you within 4 working hours.