What is a TPA and what is its role?
TPA is short for Third Party Administrator. TPAs are IRDAI authorized entities that act as intermediaries between the general insurance company & the policyholder. They provide policyholders with numerous services such as claim guidance, issuance of photo identity cards, providing approval for cashless claims, guidance for rejected claims, and so on.
To understand exactly about the policy coverage, exclusions, etc. please read the Policy Wording carefully.