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COVID-19 Customer Communication

Toll free number

Toll-free number 18001035499 is operational from 8.00 AM to 10.00 PM

Policy Renewal Option
Digital channels for your transactions.

Use our digital channels for your transactions.

You can buy new policy by clicking here

For  renewals you can click here

Our mobile applications "IFFCO Tokio - Customer" is available both for Android and IOS. You are requested to download the customer applications and buy/renew polices at your convenience by clicking here

To lodge a claim Call our

To lodge a claim Call our COVID-19 helpline 18001035499 from 8.00 AM to 10.00 PM.

For motor claim intimation click here

SMS “CLAIM” to 56161.

From Website, click here

Download our "IFFCO Tokio - Customer" Application from Play store/Apple Store & register claim (Only for Motor claims)

In case your customer queries or stakeholder concerns are not resolved, then you may contact our officers by clicking here.

(a) Customer related - Anurag Shukla (anurag.shukla@iffcotokio.co.in)
(b) Agents related - Mukta Gogna (mukta.gogna@iffcotokio.co.in)
(c) Brokers related - Preet Deep Siyan (preet.singh@iffcotokio.co.in)
(d) OEM Motor related - Puneet Taneja (puneet.taneja@iffcotokio.co.in) or Vivek Vishnoi (vivek.vishnoi@iffcotokio.co.in)


COVID-19 – Appropriate Behaviour

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