Toll-free number 18001035499 is operational from 8.00 AM to 10.00 PM
Use our digital channels for your transactions.
You can buy new policy by clicking here
For renewals you can click here
Our mobile applications "IFFCO Tokio - Customer" is available both for Android and IOS. You are requested to download the customer applications and buy/renew polices at your convenience by clicking here
In case your customer queries or stakeholder concerns are not resolved, then you may contact our officers by clicking here.
(a) Customer related - Anurag Shukla (email@example.com)
(b) Agents related - Mukta Gogna (firstname.lastname@example.org)
(c) Brokers related - Preet Deep Siyan (email@example.com)
(d) OEM Motor related - Puneet Taneja (firstname.lastname@example.org) or Vivek Vishnoi (email@example.com)
Yes, any hospitalization expenses related to COVID-19 will be covered under our health insurance policies like SKP, IHP, FHP, IMI, HPP, SRB as per the policy terms and conditions.
Presently, you can intimate the claim through digital tools like online (link) or through our mobile Customer App. In case you are admitted in a network hospital, you can avail cashless facilities.
All admissible expenses within the pre and post hospitalisation period will be covered n accordance with the policy terms and conditions.
Medical expenses incurred during quarantine in a hospital as advised by a registered Medical Practitioner will be covered in accordance with the policy terms and conditions. However, expenses incurred on account of self-quarantine or quarantine at home will not be covered.