At ITGI, we believe that claim settlement needs to be a simple and convenient process which is why, after a quick assessment of your paperwork; we set the wheels in motion.   It is our constant endeavor to settle your claims in a prompt and fair manner.

Our Claims Department has a firm commitment to leading the industry by providing only the highest quality service to all our customers. Our continuing dedication to improving every aspect of our claims operation is guided by the belief that customer satisfaction is the ultimate measure of our performance. We therefore conduct half yearly customer satisfaction surveys  made by Independent Agencies to constantly  evaluate how we measure up to the exacting  standards and expectations of our customers .